If something isn’t quite right, we’ll work to correct things by issuing an exchange or refund. The refund process must be started within 5 Days of receiving your order. We’ll give you a full merchandise refund by the same method you used to pay. 

Please note: items marked Final Sale cannot be returned.

Contact us ASAP to begin the process by emailing us at: info@vashonprintworks.com or by calling: (206) 229-4016

We ask that items are returned in their original condition. Naturally, any faulty items can be returned or exchanged.

Shipping charges are not reimbursed for returned purchases.  Shipping charges for returns are the customer’s responsibility.

Exchanges 

All exchanges must meet the following requirements: Merchandise exchange process must be initiated within 5 business days of receiving your order. Prints must be in their original condition. Final Sale, Seconds and Special Order items may not be returned.

We reserve the right to refuse a refund if the items have signs of misuse or damage. Please contact customer service if you have any questions at: info@vashonprintworks.com 

Please include the following when emailing us for returns/exchanges.

 - Name
 - Phone Number 
 - Order Number (if applicable)
 - Item(s) being returned or exchanged along with your preference
 - Reason for return or exchange